Reference

How zootcasino Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit, or contact support — and exactly how we use it. We keep our practices straightforward so you always know where your information goes and how to request changes.

Account data protectedPayPal & Venmo transaction privacyYour right to access or delete dataNo data sold to third partiesState-law compliance where applicable

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data handling is built around four core practices: encryption at rest and in transit, strict access controls on who within our team can view account records, defined retention windows so we don't hold data longer than necessary, and a clear process for honoring your data rights. Cookies on our platform are used for session management and fraud detection — not for ad targeting across third-party sites. Players in Columbus and Charlotte access the same encrypted connection as anyone else using our mobile lobby.

Encryption

All data exchanged between your device and our servers is encrypted using industry-standard SSL/TLS. This covers login sessions, payment routing for Venmo and Play+, and support chat logs.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred lobby view. We do not use cookies to build advertising profiles or share your browsing with third-party ad networks.

Data Retention

Account records are kept for the period required by applicable state regulations. Once that window closes and your account is closed, non-regulatory data is deleted on a rolling schedule.

Access Controls

Only staff with a verified operational need can view your personal account record. Access is logged, audited internally, and never shared with unaffiliated marketing companies.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, request a correction, or ask us to remove your data, our privacy support team handles those requests separately from general account help. Reach out through any of the channels below, and include your registered email address so we can locate your account record without delay. We aim to respond to all data requests within the window required by applicable state law.

What We Collect and Why We Collect It

zootcasino Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity — your name, email address, date of birth, and state of residence. Identity verification is a legal requirement in eligible states, and we process it securely before activating withdrawals. When you add

1
a payment method, the details you enter for PayPal, Venmo, or your Play+ prepaid card are passed directly through encrypted channels to the relevant payment processor; we do not store full payment credentials on our servers. We also collect session data — pages visited, device type,
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and browser signals — to keep your account secure and improve how the lobby loads on mobile. If you reach out to our support team, the conversation is logged so we can follow up accurately. You can ask us to delete non-essential data at any time
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by submitting a request through your account settings. Access to ZootCasino depends on state law and is available only where local law permits.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at zootcasino

Below are the questions we hear most often about how your data is handled. If your question isn't covered here, reach out through live chat or the Data & Privacy section in your account settings.

We collect your name, email address, date of birth, and state of residence. Identity verification documents may also be required before your first withdrawal is processed, as required in eligible states.

No. PayPal and Venmo transactions are processed directly by those payment networks. We receive a transaction confirmation reference, not your full account credentials, and we never sell payment data to third parties.

Yes. Submit a data access request through the 'Data & Privacy' section in your account settings or by emailing our privacy support team. We'll respond within the timeframe required by applicable state law.

Log in, navigate to Settings, and select 'Data & Privacy' to submit a deletion request. We'll remove non-essential data promptly and retain only what state regulations require us to keep.

No. Our cookies handle session management, fraud detection, and lobby preferences only. We do not use cross-site tracking cookies or share your browsing activity with advertising networks.

We retain records for the period mandated by applicable state regulations. After that window, non-regulatory personal data is deleted on a scheduled basis. We do not hold data indefinitely once an account is closed.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

How zootcasino Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Privacy at zootcasino

01 What personal data does zootcasino collect when I open an account?

02 Does zootcasino share my payment data from PayPal or Venmo with anyone?

03 Can I request a copy of the data zootcasino holds on me?

04 How do I ask zootcasino to delete my personal data?

05 Are cookies on zootcasino used to track me across other websites?

06 How long does zootcasino keep my account data after I close my account?

Privacy Policy

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